I'm enjoying the gym so far. Great staff, clean, newer machines, not insanely crowded. Not only are the machines newer, I think they're better than a lot of other machines at other gyms I've been to. (more adjustable than others)
Not even one star. Try and cancel your membership they add charges and are a rip off.
Treats customers like crap. Charged me over $100 with no notice when signing up had to argue it back. They don't care about you, go elsewhere.
Only thing I would like changed are the hours. While they have good hours (open pretty early) I would like to see later hours especially Friday and Saturday. Sundays fall in line with other gyms.
I can't believe people are bad mouthing this place, I have been a member since opening, yes there have been some issues but all has worked out and everyone tries to do the best they can, the trainers are great.
Golds Gym management proves to be unprofessional, unreliable and does not handle problems that occur, but instead they hide from them. After several promises over days and days of asking for a phone call back or resolution- nothing. These were promises from managers and directors- not just the front desk. The personal training department gave me 5 different trainers in a five month span- all with different philosophies on diet and exercise. This starting from scratch every few weeks. Each time a trainer left, they cancelled on me the day of or day before via a text. Will never recommended them to anyone ever again. They had the chance to make it right and continually did not.
Gold S Gym is a US Gym based in Hackettstown, New Jersey. Gold S Gym is located at 2045 NJ-57, Hackettstown, NJ 07840, USA.
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